• Weapons of any kind including, but not limited to, firearms, pocket/utility knives or other cutting instruments.
• This policy applies to every individual, even those with a concealed weapons permit (CCW).
• Any off-duty law enforcement officer who is attending an event and carrying a weapon is required to check in with a law enforcement officer on duty at the Auditorium.
• Smoking, vaping or the use of tobacco products inside SMA buildings is strictly prohibited.
• Outside food and beverage will not be permitted inside. *Guests may bring an empty water bottle for use of available water fountains inside the venue. 

• A bag check and/or electronic screening. Diaper bags are permitted only when the patron is accompanied by an infant.
• Those refusing an inspection will be denied entry.  
• Prohibited items discovered during a search must either be disposed of or returned to the patron’s vehicle. 
• Alcohol, weapons, illegal drugs or other items deemed dangerous or inappropriate may be confiscated and/or presented to law enforcement.
• Additional security restrictions may apply at the discretion of SMA management.

• For expedited entry, prepare mobile tickets prior to entering the security line.
• Click here for a tutorial on how to access your mobile tickets
• Add your ticket(s) to your phone's "wallet" and have a fully charged battery.
• Screenshots cannot be used for entry.
• Follow the link below and/or follow us on social for more event and venue info and upcoming show announcements.
• For all questions about previously purchased tickets click here or contact Ticketmaster at 1-800-653-8000

In an effort to offer our guests a faster, easier, and more convenient way to purchase all their favorite snacks, drinks, and alcoholic beverages, SMA concessions stands are completely cashless. Accepted forms of payment include Debit and Credit Cards, and/or Mobile Pay options such as Apple, Samsung, and Google Pay. 

Box Office Hours & Contact Info

• Contact by phone: 864.582.8107
• To email the Box Office click here
• Regular hours: M-F 10AM-2PM (Please note: Box office hours may vary on holidays and select event days. Box Office will be open on event days with extended hours to assist with tickets at door time prior to the event). 

• Event organizers are responsible for monitoring dressing room usage. 
• Dressing room assignments for individual groups/studios is up to the discretion of Event Organizers. 
• NO individual, group, or studio is permitted to reserve a dressing room and/or refuse usage of a room to any other individual, group, or studio unless your Event Organizers have issued a prior room assignment schedule.
• Use of dressing rooms AND access to the 3rd floor is limited to Event Organizers, competitors, coaches, and venue staff.
• Dressing rooms are not for practicing, warming up, and/or group routine rehearsals. Event organizers and coaches are responsible for ensuring the use of the dressing rooms is restricted to costume changes and dressing purposes only.
• Event organizers and coaches/studio staff are responsible for limiting the number of non-competitors in the dressing rooms and on the 3rd floor and ensuring the 3rd floor hallways remain clear of obstruction and overcrowding.
• Event security, and local law enforcement officers will be assigned to monitor the 3rd floor dressing rooms and reserve the right to intervene if any competitors, guests, event staff, coaches, or volunteers are not adhering to the dressing room policies outlined for your event.
• Event organizers and security are not responsible for assisting in dressing room assignments, crowd control, permitting access and/or enforcing removal of participants from dressing rooms based on space limitations. 
• Event organizers are advised plan dressing room arrangements in advance to the best of their ability based on projected headcounts.